To Block Your Stolen or Lost SIM Card
If your Sim
card is lost (Theft/Stolen) then you can easily block or disable it in seconds
irrespective of your service providers (Airtel, Idea, Reliance, BSNL, Tata
Docomo, Vodafone, and Aircel). Here is a complete procedure to block a lost Sim
card .The very immediate step you need to do when you lose your Sim Card is
just Block it ,because someone may misuse your Sim card for which you may be
penalized as it is associated with you.
The steps/things to do
when you find that your Sim card is lost.
1. Immediately contact Customer Care of your network/Service
provider .The service providers like Airtel, Idea, Reliance, BSNL, Tata Docomo,
Vodafone, etc will have a local customer care numbers like 198, 121, 123..etc
2. When you request for the Sim block, the customer care person
will ask some details for verification of the Sim Card Owner. They may ask some
questions like:
- Your Mobile Number?
- Subscriber Name?
- Last Amount Recharged?
- Mode of payment you used for last recharge? (Like: Online Recharge, Phone Recharge, and Top-Up Card).
- The Validity of your Sim Card? (Note: You can check the validity when you check for balance amount in your Mobile or on the cover of your Sim card during your purchase).
3. When the customer care
person is satisfied with your answers, he will block your Sim card or block
out-going calls for your lost Sim card and suggest you to have a Sim replacement
(You can get a new Sim card issued by
your network provider without changing the number.) at nearest customer
relationship center by providing your id proof and photo copy. Check here how
to get sim replacement.
How to get Sim Card Replacement: Airtel & Others
Now you can easily replace your lost sim card .You can have a Sim
replacement irrespective of your service providers (Airtel, Idea, Reliance,
Vodafone, BSNL, Tata Docomo, Aircel) by filling a simple form.
What is Sim replacement?
You will get a new Sim card without changing the number
(prepaid/postpaid) in case your Sim card is
lost/stolen/deactivated/disabled/blocked.
Process for Sim replacement:
1. Go to your nearest (network provider) customer care center
and fill the replacement form to replace your Sim card.
2. Submit a copy of your id proof (the same you submitted when
purchasing the Sim) and a copy of your photograph.
3. Also it is good to take a FIR copy in case your Sim card is
stolen along with your mobile phone (Not
Mandatory).
4. Once the documents are verified they will issue the Sim card
or else will mail to your provided address. The Sim card will be activated within 6 hours.
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